MNKY Privacy Policy

Information We Collect

• Name, business name, job title, and contact details.
• Email addresses, phone numbers, and social media handles.
• Messages sent through Instagram, website chat, email, forms, or other communication channels.
• Meeting, call, follow-up, proposal, and client scheduling details.
• Public business information collected from public sources such as websites, search results, directories, and Google Maps results.

How We Use Information

• Respond to inquiries and client messages.
• Manage leads, clients, conversations, and follow-ups.
• Schedule calls, meetings, demos, proposals, and delivery milestones.
• Provide MNKY services, support, and business communication.
• Improve our internal CRM workflow and customer experience.

Third-Party Services

We may use trusted third-party services to operate our systems, including Meta, Railway, Resend, SerpApi, analytics tools, and AI providers. These services are used only as needed to support communication, hosting, email delivery, lead research, automation, and CRM functionality.

Data Sharing

We do not sell personal information. We may share information with service providers that help us operate our CRM, messaging, scheduling, email delivery, lead research, and client support systems.

Data Retention

We keep information only as long as reasonably necessary for client communication, business records, service delivery, and legal or operational requirements.

Data Deletion Requests

Users may request deletion of their data at any time by emailing mnkystudioai@gmail.com. They should include enough information for us to identify the relevant records, such as name, email address, Instagram handle, business name, or phone number.

Contact

mnkystudioai@gmail.com